'Humanware 'in WiA

Dearest Teresinha,
I am glad you loved the term. No, unfortunately, I did not coin it, but I used it for what binds us together in WiA community, which has never been used before for the same purpose.
I came a cross "Human ware" on 2005, when I taught students of Medicine. I was surfing the Web for a reading material about computerized health information systems and came across a study, in which humanware meant "overview of the general impact on people and organizations of introducing high-technology solutions into a relatively unprepared environment"
You can find it here:
http://jpubhealth.oxfordjournals.org/cgi/content/abstract/21/3/305
Half an hour ago, I Googled and I found the term is a name of companies, firms, organizations and more.
Answer.com
Humanware refers to the human costs of computing, particularly associated with schools. This word was first used by Steve Bergen in a speech to NAIS Heads of Schools in Rensellaersville NY in 1984.More=
Webpedia:
A buzzword for both hardware and software that are designed primarily around the end user experience and user interface rather than focusing on the task that the product is meant to accomplish.
Wikipedia:
Refers to a now-defunct division of Citibank that designed the user interfaces for Citibank's electronic products. Founded in approximately 1987, Humanware typically consisted of a core group of several dozen Citibank employees and several dozen freelance consultants.
Whatis.com
Humanware is hardware and software that emphasizes user capability and empowerment and the design of the user interface